Facebook has had some bad weeks, but the past one definitely counts among the worst. In a furious tweet, Senator Richard Blumenthal announced an investigation, saying "Facebook has been blatantly deceptive & misled Congress about the heinously destructive impact of its platforms on teens. I expect Facebook & Instagram to appear before my Subcommittee next week—it’s time for them to come clean about what they’re doing to our kids."
The Senate investigation follows a series of reports in The Wall Street Journal that were based on leaked Facebook documents. The paper concludes ($), "Facebook Inc. knows, in acute detail, that its platforms are riddled with flaws that cause harm, often in ways only the company fully understands. Time and again, the documents show, Facebook’s researchers have identified the platform’s ill effects. Time and again, despite congressional hearings, its own pledges and numerous media exposés, the company didn’t fix them."
Facebook's reaction to the stories has not helped its cause. PR head (and former UK Deputy Prime Minister), Nick Clegg, blogged, "At the heart of this series is an allegation that is just plain false: that Facebook conducts research and then systematically and willfully ignores it if the findings are inconvenient for the company." To rebalance the coverage, it has emerged that last month Mark Zuckerberg approved an experiment to use the Facebook News Feed to show people positive stories about the social network. The development was revealed by The New York Times which said several executives were shocked by the decision.